Privacy Policy

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Introduction and Who We Are

Welcome to Dewey's Pizza. We are a food service business operating in the United States, committed to protecting your privacy and handling your personal information with the utmost care and transparency. This Privacy Policy has been prepared in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable federal and state regulations governing the collection and use of personal data.

Our contact information for all privacy-related inquiries is as follows:

By accessing or using our website, placing an order, subscribing to our newsletter, or engaging with our services in any way, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with the terms outlined herein, please discontinue your use of our website and services immediately.

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Dewey's Pizza through the following channels:

• Our website located at tasty-deweys.rest
• Online ordering systems and digital platforms we operate
• Email communications, newsletters, and promotional materials
• Customer loyalty programs, promotions, and contests
• In-person interactions at our physical locations
• Social media platforms on which we maintain a business presence
• Mobile applications, if applicable
• Telephone orders and customer support interactions

This policy does not apply to third-party websites, applications, or services that may be linked from our website. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their data practices.

3. Information We Collect

Dewey's Pizza collects various categories of personal information depending on how you interact with us. We collect only what is necessary for the purposes described in this policy.

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect the following identifying information:

• Full name and preferred name
• Mailing address and delivery address(es)
• Email address
• Telephone number(s)
• Date of birth (where required for age verification or promotional purposes)
• Username and password for account access
• Profile preferences and dietary restrictions you choose to share with us

3.2 Payment and Financial Information

When you make a purchase or complete a transaction through our platform, we collect payment-related information, which may include:

• Credit or debit card details (processed securely through our payment processors)
• Billing address associated with the payment method
• Transaction history and order amounts
• Gift card or promotional code information

3.3 Order and Transaction Data

We maintain records of your interactions with our services, including:

• Order history, including items ordered, quantities, customizations, and special instructions
• Order frequency and timing patterns
• Feedback, reviews, and ratings you submit
• Customer service communications and complaint records
• Loyalty program points and reward redemptions

3.4 Usage Data and Website Analytics

When you visit our website at tasty-deweys.rest, we automatically collect certain technical and behavioral information, including:

• Internet Protocol (IP) address and approximate geographic location derived therefrom
• Browser type, version, and language settings
• Operating system and device type
• Referring website or URL
• Pages visited, time spent on each page, and navigation paths
• Links clicked and features used
• Date and time of your visit
• Search queries entered on our website
• Error logs and crash reports

3.5 Device Information

We may collect information about the devices you use to access our services, including:

• Device identifiers (such as advertising IDs where applicable)
• Hardware model and specifications
• Network connection type and service provider
• Time zone and language settings
• Mobile carrier information (if applicable)

3.6 Cookie and Tracking Data

Our website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience and collect information about how you use our services. For detailed information about our use of cookies and how to manage your preferences, please refer to Section 9 of this Privacy Policy and our separate Cookie Policy available on our website.

3.7 Communications Data

When you communicate with us or subscribe to our marketing materials, we collect:

• Email correspondence and support tickets
• Telephone call records and voicemails
• Live chat transcripts
• Survey responses and feedback submissions
• Social media messages and interactions with our business accounts
• Marketing preferences and subscription status

3.8 Information Collected from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your account or log in using social media credentials
• Third-party delivery platforms (such as DoorDash, Uber Eats, Grubhub) that facilitate orders on our behalf
• Marketing and analytics partners
• Payment processors confirming transaction status
• Publicly available sources

4. How We Use Your Information

Dewey's Pizza uses the personal information we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described in this policy.

4.1 Service Provision and Order Fulfillment

The primary purpose for which we collect your data is to provide you with our food service offerings. This includes:

• Processing and fulfilling your food orders, whether online, by telephone, or in person
• Coordinating delivery services to your specified address
• Managing your customer account and profile
• Processing payments and issuing receipts and invoices
• Communicating order confirmations, updates, and delivery notifications
• Providing customer support and resolving disputes or complaints
• Administering loyalty programs and reward redemptions

4.2 Website Improvement and Analytics

We analyze usage data to continually improve our website, services, and customer experience:

• Monitoring website performance and identifying technical issues
• Analyzing customer behavior patterns to optimize our menu and ordering interface
• Conducting A/B testing to improve features and user experience
• Generating aggregate statistical reports about how our services are used
• Identifying trends in customer preferences to inform business decisions

4.3 Marketing and Promotional Communications

With your consent where required by law, or on the basis of our legitimate business interests, we use your information to:

• Send you promotional emails, newsletters, and special offers
• Notify you about new menu items, seasonal specials, and limited-time promotions
• Personalize marketing content based on your order history and preferences
• Deliver targeted advertisements through third-party platforms
• Conduct customer satisfaction surveys and solicit reviews
• Invite you to participate in contests, sweepstakes, and promotional events

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, contacting us at [email protected], or updating your communication preferences in your account settings.

4.4 Legal Compliance and Safety

We may use your information as necessary to:

• Comply with applicable federal and state laws and regulations
• Respond to lawful requests from government authorities, courts, or law enforcement agencies
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Enforce our Terms of Service and other agreements
• Protect the rights, property, and safety of Dewey's Pizza, our customers, and the public
• Establish, exercise, or defend legal claims

5. Sharing Your Information with Third Parties

Dewey's Pizza does not sell your personal information to third parties for monetary compensation. However, we may share your information with carefully selected third parties in the following circumstances:

5.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist us in operating our business and delivering services to you. These providers are contractually obligated to use your information only for the specific purposes we direct and to maintain appropriate security standards. Such providers include:

• Payment Processors: Companies that securely process credit card and other payment transactions on our behalf
• Delivery Services: Third-party delivery platforms and courier services that fulfill delivery orders
• Technology Providers: Website hosting, cloud storage, database management, and IT infrastructure providers
• Analytics Providers: Companies that help us analyze website traffic and customer behavior (such as Google Analytics)
• Email and Marketing Platforms: Services that manage our email communications and marketing campaigns
• Customer Support Tools: Platforms that facilitate customer service interactions
• Loyalty Program Administrators: Providers that manage our customer rewards programs

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or other governmental request
• Cooperate with law enforcement agencies in the investigation of alleged illegal activities
• Protect and defend the rights and property of Dewey's Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users or the public in emergency situations

5.3 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

5.4 Aggregate and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you personally with third parties for research, marketing, analytics, and other business purposes. This sharing does not constitute a disclosure of your personal information.

5.5 With Your Consent

We may share your personal information with other third parties when we have obtained your explicit consent to do so, or when you have specifically requested such sharing.

6. Data Security

Dewey's Pizza takes the security of your personal information seriously and implements comprehensive technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, destruction, or misuse.

6.1 Technical Security Measures

• Encryption: All data transmitted between your browser and our website is protected using industry-standard SSL/TLS encryption (HTTPS). Sensitive data at rest is also encrypted using AES-256 or comparable standards.
• Secure Payment Processing: We utilize PCI-DSS compliant payment processors to handle all financial transactions, ensuring that full card numbers are never stored on our systems.
• Firewalls and Intrusion Detection: Our network infrastructure is protected by firewalls and intrusion detection systems that monitor for suspicious activity.
• Access Controls: Access to personal data is restricted to authorized personnel on a need-to-know basis, with role-based access controls enforced.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses.

6.2 Administrative and Physical Security Measures

• Employee training on data privacy and security best practices
• Confidentiality agreements with all staff and contractors who access personal data
• Physical security controls at facilities where personal data is processed or stored
• Incident response procedures in the event of a data breach
• Regular review and update of security policies and procedures

6.3 Data Breach Notification

In the event of a security breach that compromises the confidentiality, integrity, or availability of your personal information, Dewey's Pizza will notify affected individuals and relevant authorities in accordance with applicable state data breach notification laws. The United States has various state-level breach notification laws, and we will comply with those applicable to our operations and the affected individuals' states of residence.

7. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information. Dewey's Pizza is committed to honoring these rights in accordance with applicable law.

7.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

7.2 General Privacy Rights for All Users

Regardless of your state of residence, Dewey's Pizza provides all customers with the following baseline rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information where we have no legal obligation to retain it
• Right to Opt-Out of Marketing: Unsubscribe from promotional communications at any time
• Right to Data Portability: Receive your personal data in a structured, commonly used format

7.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: [email protected] (please include "Privacy Rights Request" in the subject line)
• Website: Submit a request through our website at tasty-deweys.rest

We will respond to verifiable requests within 45 days of receipt. We may request additional information to verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded, in which case we will inform you of the fee before proceeding.

You may designate an authorized agent to submit requests on your behalf. Authorized agents must provide written authorization signed by you and may be required to verify their own identity.

8. Data Retention

Dewey's Pizza retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

When your personal information is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, we will securely delete or anonymize the data in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

Our website at tasty-deweys.rest uses cookies and similar tracking technologies to provide you with a better browsing experience and to help us understand how our website is used.

9.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the website to recognize your device on subsequent visits and remember certain information about your preferences or actions. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device until they expire or are deleted).

9.2 Types of Cookies We Use

• Essential/Strictly Necessary Cookies: Required for the website to function properly, including maintaining your shopping cart and login session. These cannot be disabled without affecting website functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences (such as your delivery address, language, or saved items) to provide a personalized experience.
• Marketing and Advertising Cookies: Used to deliver targeted advertisements and track the effectiveness of our marketing campaigns across different platforms.

9.3 Managing Your Cookie Preferences

You can manage your cookie preferences through:

• The cookie consent banner displayed when you first visit our website
• Your browser settings, which allow you to block or delete cookies
• Third-party opt-out tools such as the Google Analytics Opt-out Browser Add-on or the NAI (Network Advertising Initiative) opt-out tool

Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

For a comprehensive overview of the specific cookies we use and detailed instructions on managing your preferences, please refer to our full Cookie Policy available on our website at tasty-deweys.rest.

10. Children's Privacy

Dewey's Pizza does not knowingly collect, solicit, or maintain personal information from children under the age of 13 in compliance with the Children's Online Privacy Protection Act (COPPA). Our website and services are not directed to, designed for, or intended for use by minors under the age of 18, and we ask that individuals under 18 not use our services or provide us with any personal information without verifiable parental consent.

If you are a parent or guardian and believe that your child under the age of 13 has provided personal information to us without your consent, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete such information from our records.

If we discover that we have inadvertently collected personal information from a child under 13, we will delete it as quickly as possible. If we need to retain certain information for legal compliance reasons, we will do so only to the minimum extent required.

11. International Data Transfers

Dewey's Pizza operates primarily within the United States, and your personal information is collected and processed within the United States. However, some of our third-party service providers (such as cloud computing services, analytics platforms, and email marketing tools) may be located in or transfer data to countries outside the United States.

When your personal information is transferred outside the United States, we take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that such transfers comply with applicable law. These safeguards may include:

• Ensuring that recipients are located in countries with data protection laws comparable to those in the United States
• Entering into data processing agreements that include appropriate contractual protections
• Relying on recognized legal transfer mechanisms where applicable

By using our services, you acknowledge that your information may be transferred to and processed in the United States and other countries where our service providers operate, and that the data protection laws in those countries may differ from those in your country of residence.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, social media platforms, and services that are not operated by Dewey's Pizza. These links are provided for your convenience and information only. We have no control over the content, privacy practices, or data handling of these third-party sites, and this Privacy Policy does not apply to them.

We strongly encourage you to review the privacy policies of any third-party websites you visit before providing any personal information. Common third-party services that may be linked from our website include:

• Social media platforms (such as Facebook, Instagram, Twitter/X, TikTok)
• Third-party food delivery platforms
• Review platforms (such as Google Reviews, Yelp)
• Payment gateway interfaces

Dewey's Pizza is not responsible or liable for the privacy practices or content of any third-party websites or services.

13. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Our website currently does not respond to DNT signals in a uniform manner, as there is no industry-wide standard for DNT compliance. However, you may opt out of certain tracking activities through the cookie management options described in Section 9 of this policy, and you may opt out of marketing communications as described in Section 4.3.

14. How to File a Privacy Complaint

If you have concerns about how Dewey's Pizza handles your personal information, we encourage you to contact us first so that we can address your concerns directly and promptly.

14.1 Contact Dewey's Pizza Directly

To file a privacy complaint or raise a privacy concern, please contact our privacy team:

• Email: [email protected]
• Website: tasty-deweys.rest

Please include "Privacy Complaint" in the subject line of your email and provide as much detail as possible about your concern. We will acknowledge receipt of your complaint within 5 business days and aim to resolve all privacy concerns within 30 days.

14.2 Filing Complaints with Regulatory Authorities

If you are not satisfied with our response to your privacy complaint, you have the right to escalate your concern to the appropriate regulatory authorities:

For California Residents — California Privacy Protection Agency (CPPA):
If you are a California resident and believe that your rights under the CCPA/CPRA have been violated, you may file a complaint with the California Privacy Protection Agency:

• Website: cppa.ca.gov
• Address: 2101 Arena Blvd, Sacramento, CA 95834

For All United States Residents — Federal Trade Commission (FTC):
The Federal Trade Commission enforces consumer protection laws, including those related to unfair or deceptive practices involving personal data. You may report a complaint to the FTC at:

• Website: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

State Attorneys General:
Many states have attorneys general who handle consumer protection complaints, including those related to data privacy. You may contact your state attorney general's office for guidance on filing a privacy-related complaint in your jurisdiction.

15. Changes to This Privacy Policy

Dewey's Pizza reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or technological developments. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website at tasty-deweys.rest
• Send a notification to registered customers via email where practicable

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to working with you to resolve any privacy concerns.

We aim to respond to all privacy-related inquiries within 10 business days. For urgent matters concerning potential data breaches or security incidents, please indicate "URGENT" in your communication and we will prioritize your request accordingly.

This Privacy Policy was last updated on June 12, 2026. This policy is provided for informational purposes and constitutes a binding agreement between you and Dewey's Pizza regarding the collection, use, and disclosure of your personal information. This document should not be construed as legal advice. If you have specific legal questions regarding your privacy rights, we recommend consulting a qualified attorney familiar with the privacy laws applicable in your jurisdiction.